We’ve rolled out a set of improvements to one-on-one communications:
  • New Dialog Flow:
    Logging contacts, sending emails, or SMS from the Groups page or a supporter’s profile now opens a pop up and no more redirects to older pages!
  • Rich Text Support:
    Sending emails in one-on-one comms now includes rich text formatting options for clearer, more engaging messages.
  • Improved Notifications:
    You’ll now see clear success and validation error messages directly in the new form, with prompts to continue or retry - no more guessing if your message was received!
image
image
image
Why this matters:
  1. Speeds up sending one-on-one comms with faster, clearer feedback in the workflow.
  2. Reduces context switching between v1 and v2 interfaces
  3. Lowers friction for leaders using these updated workflows
Upcoming
  1. An integrated dialog for the call workflow